Friday, July 22, 2011

Using the Electronic Premium Reporting System (EPRS)

This is in reference to our previous post introducing the new online reporting scheme implemented by PhilHealth last September 2010. The said scheme is used by employers in submitting their monthly remittance report (RF-1) containing a list of their employees and corresponding premium contributions that have been deducted.

For those who are already registered under the new scheme, you may download the user guide or user manual (in PDF format) through this link. You may also post or share your experiences on our Facebook page so that we may get your feedback.

For those employers who haven't already registered under this scheme, we recommend you to implement the online reporting scheme as the report will be automatically processed and recorded in PhilHealth's database, hence a timely updating of your employee's premium contributions. Access to the status of your submitted online reports are also provided in this facility.

63 comments:

  1. How can you show overpayment on the EPRS system? Thank you.

    ReplyDelete
  2. why i cant access EPRS? Everytime i login, it shows error on page..

    ReplyDelete
  3. Why i cant access my account, i already used the assigned password and username since we just received the email after 2 days of inquiry. still it always shows invalid account.
    We already talked to some of the philhealth staff and they always say that we can use the password & username they send to us.

    ReplyDelete
    Replies
    1. download and install the certificte transmitted to u by Philhealth then after doin so, u can now access the webpage.=)

      Delete
    2. i already download and install the certificate that was needed, unfortunately it still display an error... what should i do??? i already follow the PDF that show the procedure. but still it does not access me to the EPRS.

      Delete
  4. why can't i download the program? it says The page cannot be displayed
    Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.

    Try the following:

    Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
    Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
    Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.

    Technical Information (for support personnel)

    Error Code: 403 Forbidden. The page requires a client certificate as part of the authentication process. If you are using a smart card, you will need to insert your smart card to select an appropriate certificate. Otherwise, contact your server administrator. (12213)

    ReplyDelete
  5. i tried other pc still the same response

    ReplyDelete
  6. how do i start with the transaction monitoring part?.nothing i click is working..:(

    ReplyDelete
  7. Under Employee Management how can we delete an employee?

    ReplyDelete
    Replies
    1. Under ngremittance status. Click mo ung Pencil left side, tapos lagay mo separated.

      Delete
    2. PAANO KAPAG NAKALIUTAN PW. ANO PWEDENG REMEDY? CANT ACCESS. THANKS

      Delete
  8. Nasaan yung sagot sa paano kung nakalimutan ang password? ano ang remedy?

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
  9. Paano malalaman ung password once you have installed the certificate?
    Pen Number lang po meron ako..

    ReplyDelete
  10. sa remittance bakit still unposted yung report ko sa eprs ipinasok ko nman ang or number ng resebo applicable period pati date kung Kaylan binayaran at bangko kung saan binayaran. why received lang lumabas instead posted dapat.

    ReplyDelete
  11. Is there a way to permanently delete an employee? not just separated.

    ReplyDelete
    Replies
    1. dis is also my question

      Delete
  12. pano po gagawin pag INVALID ACCOUNT lumalabas.. i was able to use the account last month.. ngayon po invalid na lumalabas pag nglologin,..

    ReplyDelete
  13. Doon po sa transaction history EPRS, from the month of October to December 2015 under Transaction monitoring -> Transaction history yung status report ay Received ang nakalagay. (the rest is posted)
    At kung iche-check po naman ng mga employee namin yung Premieum contributions nila sa Member inquiry section, wala rin pong nagpapakita na bayad yung month na sinabi.
    ano po ba gagawin namin about sa status report?
    Papaano po gawing posted yung received lang?

    ReplyDelete
  14. Is there a way that we can edit the month posted once we have submitted should there be additional payments or it has more than one OR?

    ReplyDelete
  15. bakit po server error pag nag popost ako sa payment?

    ReplyDelete
  16. Paano maglagay ng bagong payment posting?

    ReplyDelete
  17. Why is it very difficult to connect to Philhealth website? Unnecessary messages just appear. Internet connection so as PC situation are fine.

    ReplyDelete
  18. how can I change the employment date of the employee?

    ReplyDelete
    Replies
    1. that's also my problem :(

      Delete
    2. Hi, it's also my problem. If ever you already know how to change it please let me know.Thank you in advance! 😊

      Delete
    3. I think there's no way to do that. I already made that same mistake and try to find out in their system how but I failed.

      Delete
  19. Is this official blogspot set up by Philhealth? Who maintains this site? It's seems nobody's replying to posters queries.

    ReplyDelete
  20. paano po mag delete ng empleyado na nasa EPRS EMPLOYEES MANAGEMENT na nagresign na?...hindi ko po kasi magawang mag generate ng SPA dahil nasasama sila sa bilang ng # of employees pag nag generate ako

    ReplyDelete
    Replies
    1. sa employment status just select separated then provide the effectivity date,
      automatic mawawala na sya sa susunod na buwan

      Delete
  21. Bakit hindi ko ma view ung Page kahit naka install na ung EPRS Cert. kahit i re-install ko hindi ko pa din ma view ung page. please help :(

    ReplyDelete
  22. How can I access EPRS Philhealth website? I already submitted the certificate and I'm using Mozilla Firefox and it keep on saying "problem loading page, I need to access the program since our company is having a hard time in paying Philhealth contribution because we don't have SPA. Please help. Thanks!

    ReplyDelete
  23. ako din d ako maka access sa eprs page khit successful ung pg install ko ng certificates. please help. thanks

    ReplyDelete
  24. Is there a way on how to mass delete more than 3,000 inactive employes on our EPRS account so that generating SPA would be accurate? other question is how to upload records of huge number of employees? Please reply, ASAP. Thanks.

    ReplyDelete
    Replies
    1. you cannot permanently delete employees, you can just make them inactive and after doing that you can see on your SPA when you continue you will not see their names anymore, because if you will delete their names permanently, there will be no record showing your past payment with regards to their serving months and it appears then that you did not remit any contribution to them as their claimed benefit. you can upload them 1 by 1 because you will fill up every detail they have.

      Delete
  25. Why is there no "forgot password" button??????

    ReplyDelete
    Replies
    1. just call you company's philhealth officer-in-charge. he/She will email the new password.

      Delete
  26. We can't login on the contribution (EPRS)anymore. Kindly help access/login on the EPRS.We need to remit our contribution. Many thanks!!

    ReplyDelete
  27. I forgot to print our SPA for September but i have the SPA#100006997300 and the premium was paid last October 04, 2016 thru PNB-Malolos. The same was posted already in the EPRS. PNB is now asking for the SPA copy but i cannot retrieve it anymore, HOW CAN I HAVE A COPY TO FURNISH THIS TO PNB? PLEASE HELP

    ReplyDelete
  28. Ms. Juliet punta kayo sa Payment Management then payment for posting. Tapos yung icon na printer iclick nyo yung SPA history, paglabas nung SPA number click nyo mag oopen na po yung pdf file pwede na iprint.

    *****************************************************
    Ako po may tanong sa posting ng remittance namin from January 2015 di pa namin naifile. Paano po ba magpost
    ng payments without SPA? (yung mga dati namin payments)
    Saka Version 4.0 na po lumabas sa EPRS namin, ganun na po ba?

    Salamat!

    ReplyDelete
  29. THANK YOU VERY MUCH MS CRISTINE CHERYL DAGUM, I HAVE THE SPA COPY, THANK YOU, THANK YOU!!!

    ReplyDelete
  30. HI what will I do if got problem entering password and result to request rejected. Now I cannot open eprs01. How to fix it?? Thank you for your help.

    ReplyDelete
  31. urgently need lng po how can i delete or cancel spa for posting?? kasi yung unang pag generate ng spa ko ehh mali yung amount sa mga employee then meron ako hindi naisama,,.. after while binago ko to correct remittance. yung peprl tama pero pag ippost ko yung transaction or payment yung dati pa din lumalabas how can i fix it.. maling transaction kasi maipopost ko... thanks.. please i really need lng talga

    ReplyDelete
  32. EPRS is another project by Philhealth which it did not study carefully hence occurrence of various error prompt and creation of more penalties to member employers!

    ReplyDelete
  33. EPRS is another project by Philhealth which it did not study carefully hence occurrence of various error prompt and creation of more penalties to member employers!

    ReplyDelete
  34. bakit hindi ako maka log in, laging "Invalid Account!" 2 kasi account ko, pano yun?

    ReplyDelete
  35. Hi. Paano ko po ba maeencode yung payment ko, nadelete ko kasi yung spa history pero nabayaran ko na sya. Naggenerate ulit ako pero iba na yung spa number na nagenerate dun sa nabayaran ko.😢

    ReplyDelete
  36. Hi. Paano ko po ba maeencode yung payment ko, nadelete ko kasi yung spa history pero nabayaran ko na sya. Naggenerate ulit ako pero iba na yung spa number na nagenerate dun sa nabayaran ko.😢

    ReplyDelete
  37. Good afternoon. I tried to generate the SPA no but the page would only display internal server error. Now I cant pay through elink because there's no SPA no.

    ReplyDelete
  38. I try to access the https://eprs01.philhealth.gov.ph/ still the page is not working. I already downloaded attach the certificates and yet still I could not access

    ReplyDelete
  39. hi, san ko pwede idownload ung updated n EPRS cert. nag expire kse sya nung 5/1/2017. Thanks.

    ReplyDelete
  40. Hi. Bakit every time na ia-access ko yung eprs "This site can’t provide a secure connection" ang lumalabas ? before
    okay naman. Thanks.

    ReplyDelete
  41. same as mine ... samantalang kahapon lang ako gumamit at naggenerate ng SPA for APRIL and MAY eh okey pa nman kahapon.,.pls. help! what should I do? many thanks

    ReplyDelete
  42. Same problem with mine. YOUR CONNECTION IS NOT PRIVATE. I cant open my EPRS. Paano kami makakapagbayad kung hindi kami makakapag generate ng SPA. TUMAWAG NA PO AKO SA CONTACT CENTER pero napakatagal pong naka call waiting walang nag assist ng tawag ko. napagod nalang ako kaka aantay. NAG EMAIL din po ako, pero wala namang ibigay na sagot kundi "This is to acknowledge receipt of your email. Unfortunately, we are currently out of the office. We will reply to your email on the next working day.." MAY 9 po ako nag email. anong petsa na po kelan ung next working day na sinasabi nyo? PANO ITO PHILHEALTH? sana magbigay kayo ng abiso sa mga miyembro nyo kung may problema ang sistema nyo.

    ReplyDelete
  43. Guys, expired na po ung security certificate nyo kaya nkalagay jan na " your connection is not private". Please contact your nearest PHILHEALTH office to assist you in providing the updated sc. To install the latest security cert, remove existing cert and reinstall the new cert.

    ReplyDelete
  44. Try po ninyo ito. Nagwork po sakin. I am using internet explorer for this. Kapag Google Chrome ayaw po talaga.

    TUTORIAL FOR PROPER INSTALLATION OF THE EPRS CERTIFICATE.


    https://www.youtube.com/watch?v=yYTBoJHtaWc

    credits to Pepperoo

    ReplyDelete
  45. Philhealth has provided 3 separate instructions of installation for Mozilla, Internet Explorer and Google Chrome. So you need to install your EPRS on Google Chrome.

    ReplyDelete
  46. Good Day... nainstall na sa system ko ung new eprs cert.
    My question po is saan po makukuha ung password para maopen ung account namin?

    ReplyDelete
    Replies
    1. Same username & ps lng ggmitin mo kng my existing k n

      Delete
  47. good day po! bkt po di ko maopen eprs eto po yung lumalabas..

    Your session could not be established.


    The session reference number: dd49f4d7

    BIG-IP can not find session information in the request. This can happen because your browser restarted after an add-on was installed. If this occurred, click the link below to continue. This can also happen because cookies are disabled in your browser. If so, enable cookies in your browser and start a new session.

    Thank you for visiting Philhealth online services.

    To open a new session, please click here.

    ReplyDelete
    Replies
    1. Check your internet connection. Nagappear yan kpg sobrang bgal ng data transmission.

      Delete
  48. Good day!

    Where can we get the PEER (Philhealth Employers Engagement Representative)

    Thank you.

    ReplyDelete
  49. How can I remove member? Example madaming member tapos may tatanggalin ako?

    ReplyDelete