Friday, July 22, 2011

Using the Electronic Premium Reporting System (EPRS)

This is in reference to our previous post introducing the new online reporting scheme implemented by PhilHealth last September 2010. The said scheme is used by employers in submitting their monthly remittance report (RF-1) containing a list of their employees and corresponding premium contributions that have been deducted.

For those who are already registered under the new scheme, you may download the user guide or user manual (in PDF format) through this link. You may also post or share your experiences on our Facebook page so that we may get your feedback.

For those employers who haven't already registered under this scheme, we recommend you to implement the online reporting scheme as the report will be automatically processed and recorded in PhilHealth's database, hence a timely updating of your employee's premium contributions. Access to the status of your submitted online reports are also provided in this facility.

34 comments:

  1. How can you show overpayment on the EPRS system? Thank you.

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  2. why i cant access EPRS? Everytime i login, it shows error on page..

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  3. Why i cant access my account, i already used the assigned password and username since we just received the email after 2 days of inquiry. still it always shows invalid account.
    We already talked to some of the philhealth staff and they always say that we can use the password & username they send to us.

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    Replies
    1. download and install the certificte transmitted to u by Philhealth then after doin so, u can now access the webpage.=)

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  4. why can't i download the program? it says The page cannot be displayed
    Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.

    Try the following:

    Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
    Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
    Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.

    Technical Information (for support personnel)

    Error Code: 403 Forbidden. The page requires a client certificate as part of the authentication process. If you are using a smart card, you will need to insert your smart card to select an appropriate certificate. Otherwise, contact your server administrator. (12213)

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  5. i tried other pc still the same response

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  6. how do i start with the transaction monitoring part?.nothing i click is working..:(

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  7. Under Employee Management how can we delete an employee?

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    Replies
    1. Under ngremittance status. Click mo ung Pencil left side, tapos lagay mo separated.

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    2. PAANO KAPAG NAKALIUTAN PW. ANO PWEDENG REMEDY? CANT ACCESS. THANKS

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  8. Nasaan yung sagot sa paano kung nakalimutan ang password? ano ang remedy?

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    Replies
    1. This comment has been removed by the author.

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  9. Paano malalaman ung password once you have installed the certificate?
    Pen Number lang po meron ako..

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  10. sa remittance bakit still unposted yung report ko sa eprs ipinasok ko nman ang or number ng resebo applicable period pati date kung Kaylan binayaran at bangko kung saan binayaran. why received lang lumabas instead posted dapat.

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  11. Is there a way to permanently delete an employee? not just separated.

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    Replies
    1. dis is also my question

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  12. pano po gagawin pag INVALID ACCOUNT lumalabas.. i was able to use the account last month.. ngayon po invalid na lumalabas pag nglologin,..

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  13. Doon po sa transaction history EPRS, from the month of October to December 2015 under Transaction monitoring -> Transaction history yung status report ay Received ang nakalagay. (the rest is posted)
    At kung iche-check po naman ng mga employee namin yung Premieum contributions nila sa Member inquiry section, wala rin pong nagpapakita na bayad yung month na sinabi.
    ano po ba gagawin namin about sa status report?
    Papaano po gawing posted yung received lang?

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  14. Is there a way that we can edit the month posted once we have submitted should there be additional payments or it has more than one OR?

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  15. bakit po server error pag nag popost ako sa payment?

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  16. Paano maglagay ng bagong payment posting?

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  17. Why is it very difficult to connect to Philhealth website? Unnecessary messages just appear. Internet connection so as PC situation are fine.

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  18. how can I change the employment date of the employee?

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    Replies
    1. that's also my problem :(

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  19. Is this official blogspot set up by Philhealth? Who maintains this site? It's seems nobody's replying to posters queries.

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  20. paano po mag delete ng empleyado na nasa EPRS EMPLOYEES MANAGEMENT na nagresign na?...hindi ko po kasi magawang mag generate ng SPA dahil nasasama sila sa bilang ng # of employees pag nag generate ako

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    Replies
    1. sa employment status just select separated then provide the effectivity date,
      automatic mawawala na sya sa susunod na buwan

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  21. Bakit hindi ko ma view ung Page kahit naka install na ung EPRS Cert. kahit i re-install ko hindi ko pa din ma view ung page. please help :(

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  22. How can I access EPRS Philhealth website? I already submitted the certificate and I'm using Mozilla Firefox and it keep on saying "problem loading page, I need to access the program since our company is having a hard time in paying Philhealth contribution because we don't have SPA. Please help. Thanks!

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  23. ako din d ako maka access sa eprs page khit successful ung pg install ko ng certificates. please help. thanks

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  24. Is there a way on how to mass delete more than 3,000 inactive employes on our EPRS account so that generating SPA would be accurate? other question is how to upload records of huge number of employees? Please reply, ASAP. Thanks.

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    Replies
    1. you cannot permanently delete employees, you can just make them inactive and after doing that you can see on your SPA when you continue you will not see their names anymore, because if you will delete their names permanently, there will be no record showing your past payment with regards to their serving months and it appears then that you did not remit any contribution to them as their claimed benefit. you can upload them 1 by 1 because you will fill up every detail they have.

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  25. Why is there no "forgot password" button??????

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  26. We can't login on the contribution (EPRS)anymore. Kindly help access/login on the EPRS.We need to remit our contribution. Many thanks!!

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