OC: Philhealth, naglagay na ng accredited foreign tie-up

Region I: Directory of PhilHealth Offices

PhilHealth Regional Office I

Esperacion Building #23 M.H. Del Pilar Dagupan City, Pangasinan

Tel no. (075) 515-3333, 515-1111, 523-3127

• Batanes Service Office
Capitol Building, National Road, Kayhovukan, Basco, Batanes
Tel no. 0920-9045228
• Candon Service Office
G/F Old City Hall, National Highway, San Juan, Candon City, Ilocos Sur
Tel no. (077) 742-1111
• Mangatarem Service Office
2/F Sison Commercial Building, cor. Calvo and Mc Arthur St., Mangatarem Pangasinan
Tel no. (075) 546-1111
• San Carlos Service Office
2/F New San Carlos City Public Market, San Carlos City, Pangasinan
Tel no. (075) 532-1111
• Alaminos Service Office
2/F Perez Building, Marcos Ave., cor. Montemayor St. Alaminos City, Pangasinan
Tel no. (075) 552-1111
• Laoag Service Office
Jommel Building A Castro St., Laoag City, Ilocos Norte
Tel no. (077) 771-2222
• San Fernando Service Office
Juanita Commercial Building, Quezon Avenue, San Fernando City, La Union
Tel no. (072) 700-1778
• OWP San Fernando
3/F AGZ Building, Quezon Avenue, San Fernando City, La Union
Tel no. (072) 700-1111
• Urdaneta Service Office
3/F Sanctuary Building, Mc Arthur Highway, Nancayasan, Urdaneta City Pangasinan
Tel no. (075) 568-1111
• Vigan Service Office
Galleria De Vigan, Plaza Burgos, Vigan City Ilocos Sur
Tel no. (077) 722-1960
• Dagupan Service Office
M.H. del Pilar St., Dagupan City
Tel no. (075) 515-333 locals 156 - 158

NCR: Directory of PhilHealth Offices

PhilHealth NCR - South Branch

Citystate Center 709 Shaw Blvd., Brgy Oranbo, Pasig City

Tel no. 637-8239; 637-1284

• Pasig Service Office
DAP Building Ground Flr., One San Miguel Avenue, Pasig City
Tel no. 683-0206, 447-6806
• Las Pinas Service Office
471 Editha Bldg., Alabang, Zapote Road, Almanza I, Las Pinas City
so.laspinas@philhealth.gov.ph
Tel no. 556-5687
Covered Areas: Las Piñas, Muntinlupa, Parañaque
• Makati Service Office
337 ITC Building, Gil Puyat Avenue Makati City
Tel no. 897-6389 and 897-3337
Covered Areas: Makati, Pasay

PhilHealth NCR - North Branch

MARC I Building, 1971 Taft Avenue, Manila

Tel no. 523-9481, 523-9842, 524-9839

• Caloocan Service Office
G/F REMCOR Building, Lot 5, Blk. 172 Rizal Avenue, Ext. (Bet. 10th & 11th Ave) Caloocan City
Tel no. 365-2012 and 365-2014
• Mandaluyong Service Office
Liberty Boni Bldg., #94 Boni Ave. cor. P. Cruz St., Brgy. San Jose, Mandaluyong City
Tel no. 532-1905 and 532-0095

PhilHealth NCR - Central Branch

#880 F.R. Estuar Building, Quezon Avenue, Quezon City

Tel no. 332-1550, 332-1551

• Rizal Service Office
The Brick Road, Sta Lucia East Grand Mall, Marcos Hi-way cor. Felix Ave., Cainta Rizal
Tel no. 681-5499, 681-5111

PhilHealth Call Center

PhilHealth recently unveiled its new call center to address the numerous calls and queries regarding PhilHealth services and benefits.

The access number is 441-7442. Outside Metro Manila, you may need to append the area code (02). Again, the access number for PhilHealth's call center is (02) 441-7442.

It is manned by ten customer relations agents, and is available weekdays from 8:00 AM to 5:00 PM.

Honestly speaking, I don't think this is nearly enough. If it were up to me, it would be open 24 hours a day, 7 days a week in order to address the PhilHealth concerns of members. Imagine someone rushing a loved one to the hospital during the wee hours of the morning with no one to talk to about their PhilHealth benefits. Sure, hospitals have their own designated PhilHealth officers. But the sad truth is sometimes these PhilHealth officers are not fully aware of the correct guidelines when availing of PhilHealth benefits...or worse, have their own procedures which may even be totally different from the actual ones.

Private hospitals are businesses first and foremost, meant to earn profit. Sometimes the procedures they give to the members are meant to benefit the hospital, and not necessarily the member.

Well enough about that, let's explore that aspect in a future post. For now at least, PhilHealth should be more accessible to members queries and concerns.

If you do try calling the hotline, let us know how it worked out for you. Feel free to enter whatever comments or observations you may have. We're pretty sure someone from PhilHealth will get to visit this blog sooner or later and pick up on your feedback...whether good or bad.